Frequently Asked Questions
What is the cancellation policy?
Assessments are subject to a 24-hour cancellation policy. If you need to cancel or change the time of your session, please give 24 hours' notice, otherwise, unfortunately, the class will be forfeited.
Can I get a refund if I'm unhappy with my purchase?
While British Accent Academy's online video courses are subject to a refund policy*, 1-to-1 sessions are only refundable within the first 24 hours of booking. Once you have taken your class, coaching packages are non-refundable.
How do I schedule my appointment?
Upon purchasing coaching, you'll receive further instructions on how to book a time for your appointment.